Refund Policy
Last updated: 8 August 2026
Last updated: 8 August 2026
Jobstream.my records service-fee payments and supporting references for review. A refund request must be submitted in writing to the Jobstream.my support team with the account email, invoice or payment reference, amount paid and reason for the request.
Refund eligibility depends on the applicable service, the stage of the workforce request, completed work, third-party costs and any agreed written terms. Approved refunds are returned using an agreed method after identity and payment verification.
This draft refund policy must be reviewed and approved for your business by a qualified legal adviser before public launch.
Jobstream.my records service-fee payments and supporting references for review. A refund request must be submitted in writing to the Jobstream.my support team with the account email, invoice or payment reference, amount paid and reason for the request.
Refund eligibility depends on the applicable service, the stage of the workforce request, completed work, third-party costs and any agreed written terms. Approved refunds are returned using an agreed method after identity and payment verification.
This draft refund policy must be reviewed and approved for your business by a qualified legal adviser before public launch.
Questions? Contact support@jobstream.my.